As a new service, we occasionally limit the number of new members joining Collective to ensure stability as we scale up. We do this to prevent the app from slowing down due to surges in new memberships. You can skip the waitlist and support Collective's mission with an optional premium subscription. If you've been on the waitlist for a long time, you can contact us for more information.

Every new member is reviewed to keep the Collective community safe, respectful, and free from hate, spam, and antisocial behavior. While we don't provide feedback on individual membership applications, most rejections occur for one of the following reasons:

1. We couldn't review your application because the social media accounts you provided were either private, didn't belong to you, or didn't exist.
2. Your activity on other social media services would violate Collective's Terms of Service or Community Guidelines, so your application was denied.
3. We use a variety of other signals, including information about your device, to detect suspicious activity such as attempted impersonation of others.
4. We occasionally limit the number of new members.

We use a combination of human and automated reviewers, so sometimes we get things wrong. If you think we made a mistake reviewing your membership application, please contact us.

Every new member is reviewed to keep the Collective community safe, respectful, and free from hate, spam, and antisocial behavior. We use a combination of human and automated reviewers, so sometimes we get things wrong. If you think we made a mistake reviewing your membership application, please contact us.

If your account is active, you can request a copy of your Collective data by emailing [email protected] from the address associated with your account. For privacy reasons, these exports do not include personal information about other members you may have interacted with. Please allow up to 30 days for your data export to become available.

Please Note: account deletion is permanent and cannot be undone; this is not a temporary deactivation. You can delete your account from the app by navigating to Profile > Edit Profile > Delete Account. Your data will be removed immediately. Please make sure you cancel any active subscriptions before deleting your account.

Collective subscriptions are optional and unlock premium features and increased reach. You can upgrade, downgrade, or manage your subscription tier at any time within the app by navigating to Profile > Edit Profile and tapping the subscription button. To cancel your subscription, please follow Apple's official instructions at https://support.apple.com/billing, as all billing and cancellations are managed through your Apple account.

App Store purchases may be eligible for a refund through Apple. Please note that boosted posts removed for violating the Collective Community Guidelines are typically ineligible for a refund. As all transactions are processed through the App Store, refund requests are managed by Apple; you can follow their official instructions at https://support.apple.com/billing.

Collective is fully owned and operated by a small team of queer individuals passionate about using technology to bring our community closer together.

No. Collective can be used for dating, but it's not the main focus of the app. Collective is a platform for LGBTQ+ people seeking connection, community, networking, and more. You can use Collective regardless of your relationship status.

Helping LGBTQ+ people find community is the main focus of Collective, but you don't have to identify as LGBTQ+ to sign up. We also welcome allies and supporters of the LGBTQ+ community, as well as those who are questioning or unsure about their identity.

Collective is designed for gay, bi, lesbian, trans, non-binary, and queer people. Collective uses the Human Rights Campaign's definition of queer:

"A term people often use to express a spectrum of identities and orientations that are counter to the mainstream. Queer is often used as a catch-all to include many people, including those who do not identify as exclusively straight and/or folks who have non-binary or gender-expansive identities. This term was previously used as a slur, but has been reclaimed by many parts of the LGBTQ+ movement."

You can find the Community Guidelines here. They explain what can and can't be shared on Collective.

Sorry, Collective is only available on iOS devices and Apple Silicon Macs. Are you an Android developer? Contact us.

Get in touch with us if you have at least 20,000 followers on either Instagram, X, or TikTok and are interested in easy paid opportunities to help grow and promote Collective. Contact: [email protected]

Collective is hiring for flexible, part-time, contract, and project-based positions that are 100% remote. Whether you want to contribute for as little as a week on a self-contained project or own an entire launch from end-to-end, we have projects available for you.

Open Roles:

1. Software Engineering: iOS (Swift), Backend (PHP), Frontend Web.
2. Growth Marketing: Communications, PR, Partnerships, Branding.
3. Influencer Marketing: See the previous question's answer above.
4. Monetization and Fundraising.

Contact: [email protected]